Responding To The COVID-19 Crisis

Responding To The COVID-19 Crisis
This course has best practices for responding to a public health crisis learned from COVID-19

Course Outline


  1. Introduction
  2. What is COVID 19
  3. Video to help understand COVID-19
  4. Pills for COVID Prevention?
  5. How is COVID Spread?

Station Safety

  1. The Lock Down Reaction
  2. Requiring A Mask?
  3. Cleaning Best Practices
  4. Microphones
  5. SHURE - Cleaning Microphones
  6. Cleaning Headphones
  7. Physical Spacing
  8. Explore Physical Improvements
  9. Feeling Ill? Stay Home
  10. Wash your hands infographic
  11. Cleaning Supplies
  12. CBC News: Article about concern over cleaning supply poison
  13. Create a Station cleaning policy
  14. Workplace Safety and Prevention Services ONTARIO (guidance)
  15. Fasken law firm: Communicable Disease Policy
  16. Avoid Employer Negligence
  17. COVID-19 Waiver Policy


  1. Software for Creating Content Remotely
  2. CJRU-AM's Guide to Recording from Home
  3. Providing Equipment
  4. Software to track equipment
  5. Creating content at home, additional resources
  6. Re-introducing Volunteers
  7. Government of Canada definition of Vulnerable People
  8. Vulnerable Volunteers
  9. Volunteers who recovered from COVID-19
  10. Track the health of volunteers and staff


  1. Working Remotely
  2. Tips for Working from home
  3. Responding to Large Rate of Absenteeism
  4. What is your critical work?
  5. CBC: Is it safe to go back to work?


  1. Spoken Word Obligations
  2. Special Spoken Word
  3. In Case of Shut-Down

Provincial / Territorial Resources

  2. Alberta: Alberta’s relaunch strategy
  4. BC Start Up Plan
  5. BC Social Sector Letter
  6. BC Work Safe Resources
  7. New Brunswick: ONB: Guide for Business: Provincial and Federal Relief Measures
  8. New Brunswick: Work Safe NB Resources
  9. Ontario:Resources to prevent COVID-19 in the workplace
  10. Ontario: Health and Safety Guidance During COVID-19 For Employers of Office Settings
  11. Nova Scotia: Government Information on COVID-19 for employers
  12. Ontario: Guidance on Health and Safety for Office Sector during COVID-19
  13. Quebec: CNESST: Toolkit for stations
  14. Quebec: Preventive measures for workers
  15. Saskatchewan: Business Supports - Website
  16. Saskatchewan: Supports for Workplaces
  17. Newfoundland and Labrador Resources:
  18. Yukon Resources for COVID-19


  1. Impact On Events
  2. Review Financial Impact and Contracts

Additional Resources

  1. NCRA/ANRE Wiki Entries
  2. CDC Pandemic Checklist
  3. WHO Pandemic Planning
  4. Canadian Chamber of Commerce: Pandemic Preparedness
  5. Ontario Chamber of Commerce: COVID-19 Pandemic Preparedness Toolkit for Ontario Businesses
  6. Transom: Recording During The Coronavirus Pandemic

About the Course

In early 2020 Campus and Community radio stations across Canada had to face responding to the public health crisis of the Coronovirus (COVID-19). It lead to several stations closing their doors to prevent the spread of the disease. This course outlines the best practices from that pandemic. 

About the Instructors

Luke Smith

Luke Smith, Director of Learning and Development (NCRA/ANREC)

Jay Allen

Jay Allen